Joe and Rita are the best. Phase II is a trucking company 1 in a million.
First, both are extremely knowledgeable and are on top of everything; always following up, always providing information before we ask.
We at Keen & Able (Vancouver) are more ocean freight oriented. And an ocean freight forwarder, we are extremely happy that Joe and Rita work directly with terminals getting updates on ERD, cut offs and ETA, not with steam shipping lines; getting updates from terminals, etc. Also, Rita and Joe show an initiative and provide great suggestions which helped us save on transportation costs for 2 of our customers. Also, due to their experience in the industry and connection, Rita and Joe happen to have connections with the warehouses we work with, therefore, they were able to suggest help coordinating deliveries / pick up to / from ocean terminals. Process goes smoothly.
Attentively,
Margarita @ Keen & Able Logistics (VCR)